Polices

Please read fully and carefully before booking.

We have policies in place to promote a comfortable environment and to show respect to our patients and staff. We ask that you treat all of our staff with respect and decency upon the enforcement of our policies.

If you are not comfortable abiding by our policies, please do not move forward with booking.

No extra guests are to accompany you during the appointment unless they are getting serviced as well. – NO EXPECTATIONS!!!!!!!!!

This includes no children, as I do not service minors. Please do not bring any guests to your appointment, especially children as this poses a safety risk.

If you have to Cancel?

We at Unique Esthetics, are very dedicated to providing you with the best care possible. For that reason, your appointments is reserved specifically for you with plenty of time to discuss concerns, ask questions or get an amazing treatment with one of our highly trained providers!

Please give 24 hours’ notice for all cancellations. Call Christine at 330-906-9763.

Emergent cancellations will be discussed.

First offence cancellations and NCNS requires a rebooking fee of 50$ and you must go on-line and rebook you appointment.

Second Offense cancellations and NCNS requires a rebooking fee of 100$ and you must go on-line and rebook you appointment and fifty percent of your service at time of rebooking.

Third Offense full payment will be needed prior to appointment

Same day cancellations or no call, no shows will result in a non-refundable deposit at the time of your next booking.

If you cancel after the 24 hours period or do a no show you will be charged a 50$ fee, that must be paid prior to rebooking again along with the deposit. Thank you! Look forward to seeing you. 😘

More than THREE same day cancellations or no call no shows will result in an inability to book with Unique Esthetics in the future.

Virtual Assessment: Prior to any Aesthetic Services:

Once you book your appointment you will recieve a text message to set up your appointment to do your virtual assessment with our DNP and or NP. You will also receive a link for your Virtual Assessment to be completed with our DNP Ashley Reese, Jenna J.or Ebony, NP prior to your appointment. We typiclly aim to get it completed 15 minutes prior to your appointment. Virtual Assessment/ GFE is needed prior to service. Please log-in at least 10 minutes early and make sure you have access to good internet. If you are having problems with the link please reach out to our Spa Assistant Christine 330-906-9763.

If you dont cancel your appointment within 36 hours of appointment and or show. You will be charged a 25$ rebooking fee.

All Appointments with our RN, NP, DNP will require a 48 hour cancellation notice. Deposit will not be refunded and a 50$ cancellation fee will apply prior to rebooking.

Model Days you must cancel at least 72 hours prior to date, if you do not you will not receive deposit.

If you have two or more cancellations you will be prompted to pay 50% of your self at time of booking.

Appointments for all other services will remain the same.

Please be on time for your scheduled appointment.

We will give each client a 10 min grace period after that you will be changed an additional 25$.

If you are more than 15 minutes late your appointment you may be cancelled, and you will need to reschedule.

Additional Information.

Come with a bare face for all services from the neck up.

Come in comfortable, easily removable clothing.

Please NO children or extra guest that are not getting serviced

By choosing to book, you are agreeing to all these policies.

CONSENT FORMS

All services performed by Registered Nurse you will be sent consent forms from Aesthetic Records, all consent forms MUST be completed prior to appointments. If you have question please contact Christine our Spa. You will then receive a text to set up a time with DNP or NP for Virtual Assessment.

DEPOSITS

Everyone is required to pay a deposit when .

If purchased from Groupon then you'd still have to pay the deposit required. You will get your deposit back IF you show up to the appointment. If you do not show up then it is non refundable.

We can send you a square deposit link to your mobile number if that is easier for you.

No deposit! No appointment.!

PAYMENTS

We take cash, FSA,HSA, all credit cards.

We also payment plans through Cherry and Care Credit, Unfortunately if you are using one of these forms of payment we can not honor special and or event pricing.

By choosing to book, you are agreeing to all these policies.

REFUNDS: SERVICES

We do not offer refunds on services rendered. Once services are purchased they will not be refunded. However, to ensure our clients always receive the greatest experience, unused service values (cash equivalent for the remaining amount of a treatment package) can be applied to any other service at Unique Esthetics.

All injectable treatment sales are final; refunds or credits cannot be offered once treatment is completed.

During botulinum toxin appointments, our Nurse Practitioners assess the facial muscles and decide what number of units are sufficient for adequate treatment. This can vary from patient to patient and from treatment to treatment. To provide the best level of patient care, we recommend you follow up with an appointment or call 10-14 days after your botulinum toxin appointment if further treatment is needed. If additional units are needed, we will require additional payment.

REFUNDS: PRODUCTS

Unopened products may be returned within 10 days of purchase with the receipt. In the event of an unexpected adverse reaction from a product, store credit is available only upon consultation with your provider. Item must be returned in-store with proof of purchase within 30 days of purchase.

SHIPMENT OF PRODUCTS

Convenience is key, and we’re happy to offer shipping for our medical-grade skincare! Shipping starts at $12 and may increase based on order size or weight. If you require a signature or insurance, this will require an additional fee. We release responsibility for shipments that are lost, stolen, or otherwise damaged after the order has shipped from our office. We do not offer refunds or free products if an order has been lost, stolen, or damaged from shipment. If your order has been lost, stolen, or damaged, we encourage you to reach out to the United States Postal Service to file a claim.

By choosing to book, you are agreeing to all these policies.

REFERRALS

If you refer ONE client to Unique Esthetics you will get 10% off your next service.

If you refer TWO clients to Unique Esthetics you will receive 20% off your next service.

If you refer THREE clients or more and you will receive a free service.

Seat Fee

All services done by RN, DNP, NP will require a seat fee of 100$

Required for raffle winnings

Required for any follow up appointments after 2 weeks for lip filler.

ALL SERVICES MUST BE FULL PRICED, NO SPECIALS, PROMOTIONAL OR EVENT PRICED SERVICES TO GET DISCOUNTS AND FREE SERVICE.

Home Services

We do offer home services with a flat fee of 50$ plus mileage.

We require you to put all pets up during appointment.

Please ensure that our staff is coming into a safe and violence free home.

Consent Forms/Legal Age

You must sign a consent to treat form for all aesthetic services.

We are required to take a copy of your ID for your chart to confirm identity.

Lip fillers are FDA-approved for patients over 21 years old, but patients over the age of 18 may receive this treatment.

Patients under 21 may be able to receive filler with parental consent. We can do a virtual consent with parent and or legal guardian.

Parent and or Guardian must show proof of identity and sign consent forms for client 21 and younger